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After Sales Service

  1. Goods sold are not refundable, returnable, nor exchangeable.

Out of Stock Items

  1. 128now will inform the customer should there be an event where the items are out of stock after a purchase have been made.
  2. Customer can choose to have a replacement product of the same value.


  1. All products will be shipped via courier services; normally will be PosLaju, unless no coverage.
  2. For customers who wish to collect their paid purchases, arrangement can be made at our sole discretion. Come chat with us via Facebook page.
  3. For purchase from 11street, tracking no will automatic send to purchase via 11street system. 
  4. Once obtained tracking number, the shipment (Semenanjung Malaysia) will arrive in about 1-2 working days, unless you located in Sabah or Sarawak it will be about 2-5 working days.
  5. Delivery may delay due to PEAK season or high delivery volume.
  6. Hot & Selling FAST product may take longer to arrive depending on product availability.


Your satisfaction and positive feedback is very important to us.Please leave POSITIVE feedback and 5 START if you satisfied with our items and services.

If you have any problem with our items or services, please feel FREE to email or Whatsapp +60193932139  before you leave any negative feedback. will do our best to solve your problem & provide you with the customer services.

Information Disclaimer

128now makes best effort to ensure the accuracy of the information contained in this website. However, 128now does not warranty accuracy of the information, and no liability or responsibility is assumed for any errors or omissions in its contents. 128now reserves the right to change product(s), product description(s), availability, prices at any time without prior notice or obligation. We apologise for any inconvenience caused.